本文目錄
- 外貿(mào)郵件|跟進(jìn)郵件的5個(gè)原則及回復(fù)模板
- 在線等!!外貿(mào)制單的依據(jù)和總體原則
外貿(mào)郵件|跟進(jìn)郵件的5個(gè)原則及回復(fù)模板
1.保持簡短：估計(jì)有 70%的電子郵件是在移動(dòng)設(shè)備上閱讀的，因此請(qǐng)保持簡短并快速切入主題。
2.時(shí)間很重要：在白天的正確時(shí)間發(fā)送，不要在周末或下班后發(fā)送。在發(fā)送后續(xù)電子郵件之前等待兩到三天（除非需要盡快回復(fù)）。
3.個(gè)性化：雖然電子郵件后續(xù)模板（例如下面提供的模板）是一個(gè)很好的起點(diǎn)，但應(yīng)該個(gè)性化的電子郵件以建立更牢固的聯(lián)系。
4.包括時(shí)間安排：如果需要回復(fù)，請(qǐng)明確說明日期和時(shí)間。如果向客戶索取信息，請(qǐng)準(zhǔn)確告訴他們需要什么以及何時(shí)需要。不要忘記告訴他們將如何處理這些數(shù)據(jù)。
5.著眼于未來：不回復(fù)無需解釋；關(guān)注未來的關(guān)系。
1）提出建議后郵件跟進(jìn)
Subject line: Following up on my proposal
Dear R,
I am following up on the proposal that I sent to you on 12 September.
If you have any questions about the proposal or discuss any aspects of it, please get in touch. I can provide any additional detail or supporting information that can support you in making a decision
Please feel free to contact me to arrange a meeting. I'm looking forward to working with you in the future.
Yours sincerely,
Lena
2）提出報(bào)價(jià)后郵件跟進(jìn)
Subject line: Following up on quotation(reference)
Dear R,
I am following up on the quotation that I sent to you on 12 September.
If you have any questions about the quotation and payment schedule or would like to discuss any aspect of the proposal, please feel free to contact me at any point
I await your reply.
Yours sincerely,
Lena
3）付款后跟進(jìn)
Subject line: Unpaid invoice(reference number)
Dear R,
I am contacting you about the invoice(insert details) I sent to you on 12 September. The invoice is currently overdue for payment.
Please can you advise me when we can expect to receive payment? If you are experiencing problems with paying this invoice, please get in touch with me immediately.
I await your reply.
Yours sincerely,
Lena
4）沒收到客戶反應(yīng)，需要進(jìn)一步推進(jìn)
Subject line: Information required
Dear R,
I am contacting you to follow up on an email I sent on 12 September.
I'm unable to make any progress until I receive your reply. If there's likely to be a delay in providing me with the information I need, do let me know, and I can make alternative arrangements.
Yours sincerely,
Lena
5）跟進(jìn)有意向客戶
Subject line: Just checking in…
Dear R,
I am contacting you to follow up on an email I sent on 12 September.
I know you're busy at the moment, but I feel that working together could benefit us both. You'll find all the information you need about us in the last email. After you've checked it out, you can contact me here to set up a call or a meeting.
If you have any questions at all, feel free to contact me at any point.
Yours sincerely,
Lena
6）開會(huì)后跟進(jìn) Subject line: Meeting follow-up
Dear R,
I'm contacting you to share my contact details after our meeting.
It was great to meet you and learn more about you and your organization. I'm looking forward to working together in the future.
If you have any questions about my role or organization, feel free to contact me at any point.
Yours sincerely,
Lena
7）老客戶跟進(jìn)
Subject line: Catching up
Dear R,
I'm currently contacting old clients and customers that we haven't spoken to in a while.
We enjoyed working with you and your organization. We are interested in learning if there are any current or planned projects we may be suitable for?
I would welcome the opportunity to chat with you. On a call or in a meeting, I can share some exciting new developments in our business that may benefit you.
You can contact me here to set up a call or a meeting. I'm looking forward to chatting with you.
Yours sincerely,
Lena
在線等!!外貿(mào)制單的依據(jù)和總體原則
繕制單據(jù)的原則
繕制單據(jù)的原則，是指單據(jù)與信用證規(guī)定的條件嚴(yán)格一致嚴(yán)格一致的原則。其具體表示是“四個(gè)統(tǒng)一”。
——信用證與契約的統(tǒng)一信用證的開立是以契約為條件，凡契約所列明的要點(diǎn)必須在信用證中明文列出。信用證所含的條款必須滿足契約所列明的內(nèi)容和要點(diǎn)。
——單據(jù)與信用證統(tǒng)一單據(jù)的繕制是以信用證規(guī)定的條款為基數(shù)。信用證項(xiàng)下的單據(jù)，必須與信用證所列的內(nèi)容一致，即是單據(jù)與信用證必須統(tǒng)一。
——單據(jù)與貨物統(tǒng)一單據(jù)所列的有關(guān)貨物的數(shù)據(jù)和內(nèi)容，應(yīng)與契約規(guī)定的貨物的實(shí)際完全一致，一字不錯(cuò)，一數(shù)不差，作到單據(jù)所列內(nèi)容與貨物的實(shí)際統(tǒng)一。
——單據(jù)與單據(jù)統(tǒng)一信用證項(xiàng)下諸單據(jù)約十多種，例如：商業(yè)發(fā)票附屬于商業(yè)發(fā)票的單據(jù)于包裝單、重量尺碼單、檢驗(yàn)證明書；保險(xiǎn)單證有保險(xiǎn)單和保險(xiǎn)證明書；運(yùn)輸單據(jù)有海運(yùn)提單、空運(yùn)提單、鐵路提單、郵政收據(jù)和聯(lián)合運(yùn)輸提單；特定國家所需的單據(jù)有海關(guān)發(fā)票、領(lǐng)事發(fā)票和原產(chǎn)地證書等。
繕制單據(jù)的依據(jù)
繕制單據(jù)應(yīng)有如下資料作為依據(jù)：
1、國際間的進(jìn)出口業(yè)務(wù)是以買賣契約為依據(jù)。
2、支付條件是以信用證所列的單據(jù)和總金額、運(yùn)輸費(fèi)用、銀行費(fèi)用為依據(jù)。
3、進(jìn)出口契約貨物上所示的嘜頭或特殊要求，以開證申請(qǐng)人或以制造商所提供的原始資料為依據(jù)。
繕制單據(jù)的依據(jù)是以信用證所列條款為依據(jù)。若信用證為列明的特殊要求，必須以雙方提供的原始資料或共同默契的國際慣例為依據(jù)。
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